I'd wait a few months before jumping on this. New technology always has bugs and the price drops fast. Remember how DVD players were $600 and now they're $40? Let the early adopters work out the kinks and pay full price.

I dealt with this same issue last year. The key thing is to make sure you're using the latest version of your software and check forums like Slashdot or Ars Technica for specific fixes. Technology changes so fast that advice from even 6 months ago can be outdated.

I've been using computers since the early 90s and the answer to this has changed dramatically over the years. Right now, the best approach is to use open source alternatives when possible — they're usually free and often better than commercial products.

My nephew set this up for me and it was easier than I expected. Don't be intimidated by the technical stuff — most of it is just clicking Next a bunch of times. If you get stuck, the Help file actually has decent instructions for once.

First thing I'd do is reboot and try again. Sounds dumb but you'd be amazed how many 'tech problems' fix themselves with a restart. If that doesn't work, write down the EXACT error message and search for it — somebody on Experts-Exchange or a Geocities help page has hit the same thing.