{"id":131904,"date":"2026-08-05T11:00:08","date_gmt":"2026-08-05T11:00:08","guid":{"rendered":"https:\/\/flamenet.io\/2026\/08\/05\/tom-dowling-ai-can-transform-chicagos-311-system-from-a-black-hole-into-something-that-actually-works-chicago-tribune\/"},"modified":"2026-08-05T11:00:08","modified_gmt":"2026-08-05T11:00:08","slug":"tom-dowling-ai-can-transform-chicagos-311-system-from-a-black-hole-into-something-that-actually-works-chicago-tribune","status":"publish","type":"post","link":"https:\/\/flamenet.io\/2026\/08\/05\/tom-dowling-ai-can-transform-chicagos-311-system-from-a-black-hole-into-something-that-actually-works-chicago-tribune\/","title":{"rendered":"Tom Dowling: AI can transform Chicago\u2019s 311 system from a \u2018black hole\u2019 into something that actually works &#8211; Chicago Tribune"},"content":{"rendered":"<p><a href=\"https:\/\/news.google.com\/rss\/articles\/CBMiqAFBVV95cUxNZ2VUWld4Z3ZOX3hiWnlzREp5cVBXRF9KU0YyVUVsWk1ERF9YbUZqZlF6ellKM0RiNGxUWmVmNWJZX2FSb0gwcjhXZkdLUm1Kb3dEdTVDR2xOLS1GaFNoZHZ5bm1NQzE5WUhpTFI5X2NNVmw0TndaTzRjNlRxZVlKRDI1NHRFV0REN2FzaGZMYl9lWTUyV0FVS29FLU9uN19haWtkLTRGdjk?oc=5\" target=\"_blank\">Tom Dowling: AI can transform Chicago\u2019s 311 system from a \u2018black hole\u2019 into something that actually works<\/a>&nbsp;&nbsp;<font color=\"#6f6f6f\">Chicago Tribune<\/font><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tom Dowling: AI can transform Chicago\u2019s 311 system from a \u2018black hole\u2019 into something that actually works&nbsp;&nbsp;Chicago Tribune<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[68],"tags":[],"class_list":["post-131904","post","type-post","status-publish","format-standard","hentry","category-opinion"],"_links":{"self":[{"href":"https:\/\/flamenet.io\/api\/wp\/v2\/posts\/131904","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flamenet.io\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/flamenet.io\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/flamenet.io\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/flamenet.io\/api\/wp\/v2\/comments?post=131904"}],"version-history":[{"count":0,"href":"https:\/\/flamenet.io\/api\/wp\/v2\/posts\/131904\/revisions"}],"wp:attachment":[{"href":"https:\/\/flamenet.io\/api\/wp\/v2\/media?parent=131904"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flamenet.io\/api\/wp\/v2\/categories?post=131904"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flamenet.io\/api\/wp\/v2\/tags?post=131904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}