{"id":155,"date":"2026-02-24T19:31:43","date_gmt":"2026-02-24T19:31:43","guid":{"rendered":"http:\/\/localhost:8881\/2026\/02\/24\/american-trapped-at-luxury-resort-in-mexico-told-no-ones-leaving-by-hotel-staff\/"},"modified":"2026-02-24T19:31:43","modified_gmt":"2026-02-24T19:31:43","slug":"american-trapped-at-luxury-resort-in-mexico-told-no-ones-leaving-by-hotel-staff","status":"publish","type":"post","link":"https:\/\/flamenet.io\/2026\/02\/24\/american-trapped-at-luxury-resort-in-mexico-told-no-ones-leaving-by-hotel-staff\/","title":{"rendered":"<div>American trapped at luxury resort in Mexico told &#8216;no one&#8217;s leaving&#8217; by hotel staff<\/div>"},"content":{"rendered":"<div>\n<p>With the Jalisco New Generation cartel in Mexico causing violent destruction across the Puerto Vallarta area, many American tourists remain stranded due to <a href=\"https:\/\/www.foxnews.com\/category\/travel\/general\/airlines\" target=\"_blank\" rel=\"noopener\">canceled flights<\/a> and closed airports.<\/p>\n<p>Not far north is the posh area of Punta Mita \u2014 home to <a href=\"https:\/\/www.foxnews.com\/category\/travel\/general\/resorts\" target=\"_blank\" rel=\"noopener\">luxury resorts<\/a> such as the Four Seasons and the Ritz-Carlton.<\/p>\n<p>Wendee Puccetti of Wisconsin told Fox News Digital she and her husband were supposed to leave Mexico on Sunday after a week-long vacation.<\/p>\n<p><a href=\"https:\/\/www.foxnews.com\/travel\/rescue-team-heading-mexico-free-american-tourists-trapped-amid-cartel-violence\"><strong>RESCUE TEAM HEADING TO MEXICO TO FREE AMERICAN TOURISTS TRAPPED AMID CARTEL VIOLENCE<\/strong><\/a><\/p>\n<p>&#8220;We were checking out, and we walked up to the bellman, and he said, \u2018No one&#8217;s [leaving], you can&#8217;t drive anywhere. There are no vehicles. The <a href=\"https:\/\/www.foxnews.com\/category\/travel\/general\/airports\" target=\"_blank\" rel=\"noopener\">airport shut down<\/a>.\u2019 So that was the first we heard of it \u2014 [Sunday] at like 10 a.m.,&#8221; said Puccetti.<\/p>\n<p>She added, &#8220;From here, you wouldn&#8217;t have any idea that there&#8217;s anything going on.&#8221;<\/p>\n<p>Puccetti said she had booked her trip with a <a href=\"https:\/\/www.foxnews.com\/category\/travel\/vacation-destinations\" target=\"_blank\" rel=\"noopener\">vacation package agency<\/a>, and so far has received only an email notice from the organization.\u00a0<\/p>\n<p>She said the group sent a link to a portal with flight options \u2014 the first one showing Friday \u2014 but cannot book through the platform.<\/p>\n<p><a href=\"https:\/\/www.foxnews.com\/category\/lifestyle\/quizzes\" target=\"_blank\" rel=\"noopener\"><strong><u>TEST YOURSELF WITH OUR LATEST LIFESTYLE QUIZ<\/u><\/strong><\/a><\/p>\n<p>Puccetti was able to extend her stay <a href=\"https:\/\/www.foxnews.com\/category\/travel\/general\/hotels\" target=\"_blank\" rel=\"noopener\">at her current hotel,<\/a> and said she&#8217;s standing by \u2014 sheltering in place \u2014 until she&#8217;s able to find the next flight out.<\/p>\n<p>&#8220;The hotel&#8217;s really empty,&#8221; she said. &#8220;I think a lot of people that were supposed to be here were on those flights that either turned around and went back, or were diverted to other cities,&#8221; she said.<\/p>\n<p><a href=\"https:\/\/www.foxnews.com\/newsletters?cmpid=fnfirstnl\" target=\"_blank\" rel=\"noopener\"><strong>CLICK HERE TO SIGN UP FOR OUR LIFESTYLE NEWSLETTER<\/strong><\/a><\/p>\n<p>Puccetti said the hotel is operating as business as usual but scaled back its operations yesterday, with <a href=\"https:\/\/www.foxnews.com\/category\/food-drink\/food\/restaurants\" target=\"_blank\" rel=\"noopener\">two out of the 14 restaurants<\/a> open for service.<\/p>\n<p>&#8220;I just feel bad for the <a href=\"https:\/\/www.foxnews.com\/category\/travel\/vacation-destinations\/puerto-vallarta\" target=\"_blank\" rel=\"noopener\">people that live and work here<\/a>,&#8221; she said.<\/p>\n<p>&#8220;There is a woman that has been helping us out all week. She&#8217;s got a five-year-old boy. He was at a Sunday school yesterday, and you could just tell she was so worried about him,&#8221; said Puccetti.<\/p>\n<p>She added, &#8220;They don&#8217;t want that whole cartel stigma associated with this area because it&#8217;s never happened here before.&#8221;<\/p>\n<p>Puccetti did a lot of research prior to her trip, she said, determining Puerto Vallarta to be generally safe and the Punta Mita region known for being very safe.<\/p>\n<p>&#8220;I mean, you could say [it\u2019s dangerous] going downtown to parts of Chicago or New York City, or whatever,&#8221; said Puccetti.\u00a0<\/p>\n<p>&#8220;I don&#8217;t have any regrets about coming here,&#8221; she added. &#8220;It&#8217;s unfortunate that it happened the way it did.&#8221;<\/p>\n<p>Crisis response group Grey Bull Rescue, based in Florida, has launched operation &#8220;Condor Reach&#8221; to help\u00a0<a href=\"https:\/\/www.foxnews.com\/travel\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Americans trapped in Mexico<\/a>\u00a0evacuate.<\/p>\n<p>The veteran-led nonprofit founder, Bryan Stern, a multiple-tour combat veteran, told Fox News Digital the operation in Mexico is &#8220;war-zone level&#8221; and nuanced \u2014 with team members deployed on Monday.<\/p>\n<p><a href=\"https:\/\/www.foxnews.com\/lifestyle\" target=\"_blank\" rel=\"noopener\"><strong>CLICK HERE FOR MORE LIFESTYLE STORIES<\/strong><\/a><\/p>\n<p>&#8220;Because\u00a0<a href=\"https:\/\/www.foxnews.com\/category\/topic\/mexican-cartel-violence\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">the cartels<\/a>\u00a0are a business as much as they are an army, the violence is entirely in their control. The Mexican army is not going to be able to really defeat the cartels,&#8221; said Stern.<\/p>\n<p>&#8220;They&#8217;ve been around for many, many, many years.&#8221;<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>With the Jalisco New Generation cartel in Mexico causing violent destruction across the Puerto Vallarta area, many American tourists remain stranded due to canceled flights&#8230; <a href=\"https:\/\/flamenet.io\/2026\/02\/24\/american-trapped-at-luxury-resort-in-mexico-told-no-ones-leaving-by-hotel-staff\/\" class=\"read-more\">[more]<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[63],"tags":[],"class_list":["post-155","post","type-post","status-publish","format-standard","hentry","category-travel"],"_links":{"self":[{"href":"https:\/\/flamenet.io\/api\/wp\/v2\/posts\/155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flamenet.io\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/flamenet.io\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/flamenet.io\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/flamenet.io\/api\/wp\/v2\/comments?post=155"}],"version-history":[{"count":0,"href":"https:\/\/flamenet.io\/api\/wp\/v2\/posts\/155\/revisions"}],"wp:attachment":[{"href":"https:\/\/flamenet.io\/api\/wp\/v2\/media?parent=155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flamenet.io\/api\/wp\/v2\/categories?post=155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flamenet.io\/api\/wp\/v2\/tags?post=155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}