MP3.com is the world’s largest online music community with over 500,000 registered artists and millions of fans. We’re looking for a passionate Community Manager to nurture and grow our artist and listener communities.

Responsibilities

• Moderate artist and fan forums, resolving disputes and enforcing community guidelines
• Respond to community feedback and escalate issues to the product team
• Plan and execute community events, contests, and artist spotlights
• Write weekly community newsletters and blog posts
• Identify and engage with top artist and fan contributors

Requirements

• Genuine passion for music and the independent music scene
• 1+ years of community management or customer service experience
• Strong written communication skills
• Comfortable working with online community tools and discussion forums
• Ability to stay calm and professional in heated community situations