How do I remove spyware from my computer?
My computer is incredibly slow and I keep getting redirected to random websites. Task Manager shows processes I don't recognize. I think I have spyware but Norton AntiVirus doesn't detect anything. Someone told me to try Ad-Aware or Spybot Search & Destroy. Will these actually fix my computer? Should I just reinstall Windows?
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I dealt with this same issue last year. The key thing is to make sure you're using the latest version of your software and check forums like Slashdot or Ars Technica for specific fixes. Technology changes so fast that advice from even 6 months ago can be outdated.
7 Answers
I dealt with this same issue last year. The key thing is to make sure you're using the latest version of your software and check forums like Slashdot or Ars Technica for specific fixes. Technology changes so fast that advice from even 6 months ago can be outdated.
I'd wait a few months before jumping on this. New technology always has bugs and the price drops fast. Remember how DVD players were $600 and now they're $40? Let the early adopters work out the kinks and pay full price.
Whatever you do, don't pay some 'computer guy' $80/hour to do this. It's a 20-minute job you can handle yourself. There are step-by-step guides all over the web with screenshots. Save your money for a faster modem or more RAM.
I learned the hard way to always back up before messing with this kind of thing. Burn a CD-R of anything important first. It takes 10 minutes and could save you from losing everything if something goes sideways.
I work in IT and see this question a lot. The short answer is yes, it's worth doing. The long answer depends on your specific setup. What operating system are you running? That makes a big difference in the approach.
Have you tried checking the manufacturer's website for updates? A lot of these issues get fixed in patches that most people don't know about. Also check your firewall settings — sometimes they block things they shouldn't.
I posted this exact question on a newsgroup a while back and got a ton of helpful replies. Don't sleep on Usenet — comp.* groups are full of people who actually know what they're talking about, way more than some web forums full of script kiddies.
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