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How do I remove a virus that Norton can't detect?

Asked by Charlie Reeves — Apr 1, 2025 — Computers & Internet Resolved

My computer is acting weird — programs opening randomly, browser homepage keeps changing, and random ads pop up. Norton says I'm clean but I'm clearly infected. Is there malware that Norton can't see? I downloaded something from LimeWire last week that might have done it. How do I get rid of this without reformatting?

✓ Best Answer
admin — Score: 4

Honestly at some point a clean reinstall of Windows fixes more than any amount of tinkering. XP gets crufty after a couple years. Back up your files, find your product key, and do a fresh install. It'll feel like a brand new machine.

3 Answers

✓ Best Answer
admin — Apr 4, 2025

Honestly at some point a clean reinstall of Windows fixes more than any amount of tinkering. XP gets crufty after a couple years. Back up your files, find your product key, and do a fresh install. It'll feel like a brand new machine.

4
Alice Hartwell — Apr 2, 2025

I always tell people: buy a UPS battery backup. A $40 one will protect your PC from power surges and brownouts that slowly kill your hardware. Lost a motherboard to a thunderstorm once. Never again.

2
Avtoservis_gmei — Apr 2, 2025

Have you run a full virus scan AND a spyware scan? They're different things. Norton or McAfee for viruses, plus Ad-Aware AND Spybot for spyware. Run all of them. A slow computer is infected until proven otherwise in my experience.

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