I'd wait a few months before jumping on this. New technology always has bugs and the price drops fast. Remember how DVD players were $600 and now they're $40? Let the early adopters work out the kinks and pay full price.

I've been using computers since the early 90s and the answer to this has changed dramatically over the years. Right now, the best approach is to use open source alternatives when possible — they're usually free and often better than commercial products.

First thing I'd do is reboot and try again. Sounds dumb but you'd be amazed how many 'tech problems' fix themselves with a restart. If that doesn't work, write down the EXACT error message and search for it — somebody on Experts-Exchange or a Geocities help page has hit the same thing.

I dealt with this same issue last year. The key thing is to make sure you're using the latest version of your software and check forums like Slashdot or Ars Technica for specific fixes. Technology changes so fast that advice from even 6 months ago can be outdated.

Honestly the manual that came with it explains this pretty well if you actually read it. I know nobody reads manuals but for once it's worth flipping through. The troubleshooting section in the back covers the most common problems.

Be REALLY careful what you download to fix this. Half the 'free fix-it' programs you find are spyware in disguise. Stick to known-good stuff like the tools from major sites, and always scan downloads with your antivirus before running them.

My advice: don't overthink it. Pick the option that works best for your situation right now. Technology changes every 2-3 years anyway so nothing you choose today is permanent. The best technology is the one you actually use.