This is actually a really common misconception. The technology works differently than most people think. I'd recommend reading HowStuffWorks.com for a good beginner explanation before diving into the technical details.

I posted this exact question on a newsgroup a while back and got a ton of helpful replies. Don't sleep on Usenet — comp.* groups are full of people who actually know what they're talking about, way more than some web forums full of script kiddies.

I'd wait a few months before jumping on this. New technology always has bugs and the price drops fast. Remember how DVD players were $600 and now they're $40? Let the early adopters work out the kinks and pay full price.

Whatever you do, don't pay some 'computer guy' $80/hour to do this. It's a 20-minute job you can handle yourself. There are step-by-step guides all over the web with screenshots. Save your money for a faster modem or more RAM.

Have you tried checking the manufacturer's website for updates? A lot of these issues get fixed in patches that most people don't know about. Also check your firewall settings — sometimes they block things they shouldn't.

Be REALLY careful what you download to fix this. Half the 'free fix-it' programs you find are spyware in disguise. Stick to known-good stuff like the tools from major sites, and always scan downloads with your antivirus before running them.

I dealt with this same issue last year. The key thing is to make sure you're using the latest version of your software and check forums like Slashdot or Ars Technica for specific fixes. Technology changes so fast that advice from even 6 months ago can be outdated.